BitStarz Casino Terms and Conditions

Welcome to BitStarz Casino. We are Gareton B.V., a company registered under No. 160656 at Landhuis Zuikertuin at Zuikertuintjeweg z/n, Willemstad, Curaçao, operating under a license granted by the Curaçao Gaming Authority, licence no. OGL/2024/165/0185. These Terms and Conditions govern your use of our platform, and by creating an account or using our services, you agree to be bound by them. Please read this document carefully before you register, deposit, or play at BitStarz Casino.

Acceptance of These Terms

By accessing bitstarz.com, completing the bitstarz login process, or downloading our bitstarz casino app, you confirm that you have read, understood, and accepted these Terms and Conditions in full. If you do not agree with any part of this document, we ask that you refrain from using our services. We reserve the right to amend these terms at any time, and continued use of our website or bitstarz app after changes are published constitutes your acceptance of the updated version.

Company Information and Licensing

We have operated since 2014 as a trusted online casino, and our services are provided under our Curaçao gaming licence. We primarily serve players in Canada, and our platform is available in English, with additional localizations in Russian, Chinese, and Japanese. Our support team communicates in English, Russian, Chinese, and Japanese to assist our international community of players.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. You may only hold one active account with us, and we require accurate, truthful information during registration. We reserve the right to request identity verification documents at any time, including for withdrawal requests. Once registered, you can access your account through bitstarz casino login on desktop or through our convenient bitstarz casino app for mobile play.

• You must provide accurate personal and payment details when registering
• We may suspend or close accounts that violate these terms
• You are responsible for keeping your bitstarz login credentials confidential
• We do not permit multiple accounts per individual or household

Restricted Territories

We do not accept players from a number of jurisdictions due to regulatory restrictions. Restricted countries include the United States of America, Puerto Rico, Greece, the United Kingdom (including overseas territories), Spain, France and its overseas territories, the Netherlands, Israel, Belgium, and many others listed in our compliance documentation, including Russia, Ukraine, Belarus, and several African and Middle Eastern nations. This restriction applies to both FIAT and cryptocurrency accounts. We also maintain separate eligibility restrictions for no deposit free spins and certain promotional offers depending on your country of residence.

Bonuses and Promotional Offers

Our welcome package offers up to CA$2,000 or 5 BTC plus 180 Free Spins across your first four deposits, and no bitstarz bonus code is required to claim it. The minimum qualifying deposit is CA$40, and all Welcome Package bonuses carry 40x wagering requirements and expire within 7 days. We also run a range of ongoing promotions, including our 50% Reload Monday, Wednesday Free Spins, Slot Wars tournaments, and Bonuz Mania, our unique feature that rewards deposits of $50 or more with additional spins.

We occasionally issue a bitstarz no deposit bonus, a bitstarz promo code, or bitstarz free bonus codes existing users can redeem, though availability depends on your jurisdiction and account status. Any bitstarz no deposit bonus codes distributed through our official channels are subject to maximum win caps, typically 100 EUR/USD/USDT or equivalent, and 40x wagering applies. We do not guarantee that every player will qualify for a bitstarz casino no deposit bonus, as eligibility rules and country restrictions apply. All bonus terms, including maximum bet limits and game contribution percentages, are outlined in our full Bonus Policy, and we reserve the right to void winnings obtained through breach of these rules.

Deposits, Withdrawals, and Currencies

We support a wide range of currencies, including EUR, USD, CAD, AUD, NZD, JPY, NOK, and major cryptocurrencies such as BTC, ETH, LTC, USDT, and SOL. Our minimum deposit is CA$20 for standard payment methods, while cryptocurrency minimums vary by coin. To withdraw funds, you must use the same payment method used for your deposit, and the qualifying deposit must be wagered at least once before a withdrawal request can be made. Our minimum withdrawal amount is CA$50 across every available method, and we do not enforce daily, weekly, or monthly withdrawal caps, although substantial wins may be paid in monthly instalments.

We process the vast majority of withdrawal requests instantly, with over 90% completed within an average of 10 minutes. Bank Transfer payouts, however, may take 3 to 10 banking days and are settled in EUR. We charge no fees on deposits or withdrawals, and every transaction is verified according to our internal security protocols before release.

Games and Software Providers

We offer over 5,600 games from more than 65 studios, including Pragmatic Play, Games Global, Evolution, and BitStarz Originals. Our library covers slots, blackjack, roulette, baccarat, live dealer tables, video poker, and our exclusive bitstarz poker offerings. Whether you access us through desktop or our dedicated bitstarz app, we ensure the same catalogue and functionality across devices.

VIP Starz Club and Loyalty Rewards

Our VIP Starz Club is an invitation-only programme reviewed weekly by our VIP management team based on deposit volume, wagering activity, and account longevity. Members enjoy increased cashback, unlimited bonus cashouts, dedicated 24/7 support, and access to exclusive rewards such as Jackpotz Mania and Bonuz Mania enhancements. We reserve the right to determine eligibility and to revoke VIP status if account activity does not meet the required thresholds.

Responsible Gambling

We are committed to promoting responsible play across our platform. We provide tools such as deposit limits, self-exclusion, and reality checks to help you manage your gaming activity. If you feel that your gambling habits are becoming problematic, we encourage you to contact our support team or seek assistance from recognised responsible gambling organisations.

Intellectual Property

All content on our website, including our logo, graphics, game software, and promotional materials, remains our exclusive property or that of our licensed partners. You may not reproduce, distribute, or modify any part of our platform without our written consent.

Limitation of Liability

We strive to maintain a stable and secure platform, but we do not guarantee uninterrupted access to our services. We are not liable for losses arising from technical failures, third-party payment issues, or circumstances beyond our reasonable control. Your use of our services is at your own risk, and you accept these terms upon registration.

Amendments and Governing Law

We may update these Terms and Conditions periodically to reflect regulatory or operational changes. These terms are governed by the laws of Curaçao, and any disputes will be resolved in accordance with the licensing framework under which we operate.

Contact Us

If you have questions about these Terms and Conditions, our bonus policies, or your account, our support team is available 24/7 via live chat or email at support@bitstarz.com. We are always ready to assist you with account verification, bitstarz casino login issues, or general enquiries about our services.